Community Connector Service at BAF

As part of the psychosocial response to COVID-19, the Ministry of Social Development (MSD) has implemented a nationwide Community Connection Service.

With the aim to promote and achieve equity, the connection service directly supports the welfare needs of whānau and individuals by minimising barriers to social services. The service adopts the people-centred notion of “no wrong door”. This provides individuals and whānau with the confidence that they will receive help regardless of the service they connect with.

The Bishop’s Action Foundation has secured an agreement with MSD for a connector role.  Alex is one of many connectors in Taranaki who provide connections and direct support in relation to food, financial, and general whānau wellbeing.  The connection service is designed to support individuals and whānau who due to COVID, require help, particularly those in self-isolation.  The kind of support a community connector offers depends on the needs of an individual or whānau.

Connectors work with iwi and local organisations that deliver social services. For example, a connector can assist by organising food parcels through Foodbank or pick up prescription medications and delivering them to a family’s door.  Under certain circumstances, emergency payments can also be made for those who have outstanding bills and have exhausted all other financial options.

To reach Alex, a person may self-refer via the contact information below or through the MSD website. A local community organisation may also wish to refer someone on their behalf with the consent given.

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